This book is designed as a practical guide to the key communication skills you need when doing international business in English. It has two main sections:     1. A story which runs throughout the book. Here a wise old man gives practical suggestions to the new manager, Andreas Blunt, who is willing and open to learning the skills he needs to run his company.     2. An explanation of the 10 secrets along with exercises which are designed to be done as you work through the book.